Product Description
-
Our Company
Delivering top-tier 3D scanners, printers, and training to optimize your business with precision and efficiency.
-
Who We Are
A dedicated team of 3D scanning and printing experts, providing reliable service and fast support.
-
Customer Benefits
We value your time and make adopting new technology easy with unlimited after-sales support and free shipping.
Frequently Asked Questions
Looking for something specific? Let us know, and we’ll be happy to assist you.
Order is processed within 1 business day.
Free 2- business-day shipping within USA, for any order with a pre-tax total of $500 or above, except scansprays.
Free standard shipping within USA, for any order with a pre-tax total of $100 or above. Standard shipping takes 4-5 business days.
Next Day shipping is available at a charge.
Delivery of scanspray takes about 5-6 business days.
Customer can choose to pay the purchase by credit card on the website. We accept Visa, Mastercard, American Express, Diners. We also accept Apple Pay, Amazon Pay and Google Pay.
We offer a one-year warranty that covers any manufacturing defects on all products. If you find any defect within 30 days from the date you received the product, we will replace the item with a new unit.
If your scanner needs to be sent back for repair within the warranty period, we will provide a loaner unit for your projects according to our Warranty Policy.
Warranty - Einscan 3D Scanners
We offer at least one-year standard warranty that cover any manufacturing defects that cause the Einscan 3D Scanner not working as intended, with a target repair completion time of 10 to 14 days.
The warranty does not cover any faults caused by accident, neglect, misuse or normal wear and tear.
You can also choose to buy premium warranty option at additional cost.
Extended 2-year premium warranty can be bought at the time of purchase of the scanner or before the expiry of the first year warranty. Premium care provides you with priority support, including:
(1) front-of-the-queue within 1 to 2 days target completion,
(2) coverage of return shipping costs,
(3) 5% discount on accessories, and
(4) If the repair will take longer than 3 days, then a loaner scanner of your model will be provided to you until the repair is finished.
If you purchase the extended 2-year premium warranty, the initial year of standard warranty will be converted into premium warranty without additional charge, i.e. you can enjoy 3-year premium warranty.
Misuse, accident, neglect, abuse, wear and tear, environmental or natural disasters, and other unwarranted damages are not covered by any warranty plan.
Warranty - Metrology 3D Scanners (Freescan Combo, Freescan Trio)
We offer at least one-year standard warranty that cover any manufacturing defects that cause the Metrology 3D Scanner not working as intended, with a target repair completion time of 21 to 30 days.
The warranty does not cover any faults caused by accident, neglect, misuse or normal wear and tear.
Extended 1-year warranty can be bought at the time of purchase of the scanner or before the expiry of the first year warranty.
Misuse, accident, neglect, abuse, wear and tear, environmental or natural disasters, and other unwarranted damages are not covered by any warranty plan.
Please see our Warranty Policy and Terms and Conditions for more details.
